Refund Policy
Effective Date: 10 April 2026
At MyFamilyHospital.com, we strive to provide a smooth and satisfactory healthcare experience.
- Consultation Fees
- Fees once paid are generally non-refundable
- Refund may be considered if:
- Doctor is unavailable
- Consultation was not conducted due to technical issues
- Payment was deducted but service not delivered
- Lab Tests & Services
- Cancellation before sample collection: Eligible for refund
- After sample collection: No refund applicable
- Refund Process
- Approved refunds will be processed within 5–10 working days
- Refund will be credited to the original payment method
- Cancellation Policy
- Users must cancel appointments within the allowed time window (if applicable)
- Late cancellations may not be eligible for refund
- Contact for Refunds
Email: myfamilyhospitalindia@gmail.com Phone: 8004707066
