Privacy Policy
Effective Date: 10 APRIL 2026
Welcome to MyFamilyHospital.com (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal and medical information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services.
1. Information We Collect We may collect the following types of information:
a) Personal Information
- Name, age, gender
- Phone number, email address
- Address and location details
b) Health & Medical Information
- Medical history, symptoms, diagnoses
- Prescriptions and lab reports
- Consultation records with doctors
c) Technical Information
- IP address, browser type, device information
- Website usage data (cookies, analytics)
2. How We Use Your Information We use your information to:
- Provide online doctor consultations and healthcare services
- Schedule appointments and manage your health records
- Facilitate lab test bookings and report delivery
- Improve our services and user experience
- Send important updates, reminders, and offers
- Ensure platform security and prevent fraud
3. Sharing of Information We respect your privacy and do not sell your personal data. We may share your information only with:
- Verified doctors and healthcare professionals for consultation
- Diagnostic labs and service partners for tests and services
- Legal authorities, if required by law
All partners are obligated to maintain strict confidentiality.
4. Data Security We implement industry-standard security measures to protect your data, including:
- Secure servers and encrypted data transmission
- Restricted access to personal and medical records
- Regular system monitoring and updates
However, while we strive to protect your information, no system can be 100% secure.
5. Cookies & Tracking We use cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can choose to disable cookies through your browser settings.
6. Your Rights You have the right to:
- Access and review your personal data
- Request correction or deletion of your information
- Withdraw consent for data usage (where applicable)
To exercise these rights, please contact us.
7. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
8. Children’s Privacy Our services are not intended for children under 18 without parental or guardian consent.
9. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us:
Email: myfamilyhospitalindia@gmail.com Phone: +91 8004707066
Website: www.myfamilyhospital.com